Answers the questions you answer forty times a week
Do you cover my area. What does a callout cost. Can you come Saturday. She knows because you told her during setup.
The furnace quit at 11 pm. Whoever answered got the job.
Ava answers out loud on your own website, works out whether it can wait until morning, and books it in. She covers the cold nights and the August afternoons when every line is busy.
15 minutes on your real website. No card needed just to look.
AAva11:20 PM
- Furnace quit and it's going below freezing tonight. Can anyone come out?
- That one's urgent — I'm flagging it now. Is anyone in the house elderly or unwell?
- My mum's here, she's 82.
- Then I'm paging the on-call tech rather than booking you in. Someone will ring you within the hour.
Escalated in 70 seconds. The on-call tech's phone was already buzzing.
Meanwhile, during the first cold snap.
One night in November at a six-van HVAC shop. Nobody was awake for any of this.
10:15 PMA thermostat was blank and the house was dropping. Ava walked them to the breaker, it came back on, and she booked a proper look for Thursday.Fixed by phone
11:20 PMNo heat, an 82-year-old in the house. Ava paged the on-call tech instead of taking a message.Escalated
2:40 AMSomeone asked what a new heat pump runs to. Ava gave the range, said an engineer would confirm on site, and took the details.Lead kept
5:55 AMA landlord booked two annual services before his shift started, because that was the only quiet hour he had.Job booked
By morning, two jobs were booked, one tech had already been out, and nobody had listened to a single voicemail.
What she actually does
Books into your calendar
Not a message for you to chase. An actual slot, with a name, a number and what's wrong.
Knows what's an emergency
No heat in a freeze, no cooling in a heatwave, anyone vulnerable in the house. Those get paged, not booked for Thursday.
Hands off when she should
She says she's an assistant in her first sentence, and anything she's unsure of becomes a callback rather than a guess.
Do the sum with your own numbers
Industry research puts unanswered calls to home services at roughly 27%. Your own number is the one that matters — your phone provider can pull it in five minutes.
$9,720
walking out the door every month, if you're missing the average 27%.
At that ticket, one saved job covers about 1 month of Ava.
Spend more time growing your business
Spend less time answering the same calls, chasing enquiries and sorting out day-to-day problems. Ava can handle routine questions, capture details and help people book. You can spend more time doing the work that grows your business.
$229 a month, instead of $299
- That price locked for twelve months
- Setup done for you, free, normally $299
- 30 days to change your mind and get your money back
- You get the founder on the phone, not a ticket queue
Book a meetingSign upSpots remaining: 20
Where this won't help you
Ava lives on your website. She answers people who land on your site — she does not pick up your phone. If almost all your work comes from word of mouth and the van, and nobody visits the site, this won't move your numbers and we'd rather tell you now than take your $229.
The questions owners actually ask
Will my customers know they're talking to a computer?
Yes, and that's deliberate. She says she's an assistant in her opening sentence, every time. Nobody gets tricked, and nobody gets annoyed at you for tricking them.
What if she tells someone the wrong price?
She only knows what you give her. You can load your pricing and let her quote, or keep prices out entirely and have her say a person will call back with a number. You sign off on exactly what she's allowed to say before she goes live.
Does this replace the person who answers my phone?
No. She covers the hours nobody's there and the calls that come in while everyone's on a job. Whoever runs your office gets a morning summary of everything that happened overnight, so they start the day knowing who to ring.
How is this different from an AI receptionist that answers the phone?
Different leak in the same bucket. Phone tools catch people who ring you. Ava catches the people who google you at eleven at night, land on your site, and never ring at all — they just try the next result. If your site gets decent traffic, that's usually the bigger hole.
How long does setup take?
About 20 minutes of your time. We load your services, your area and your hours, you tell us what she shouldn't talk about, and she goes live on your site.
What happens if it doesn't work for us?
30 days, money back, no argument. If you can't point at a job she brought in, you shouldn't be paying for her.
See her answer a question about your own business
Bring the one your customers ask most. 15 minutes on your real website, and you'll know inside 5.